Shipping policy
Shipping Policy
Caeezy Shop is a print-on-demand store. That means each item is made especially for you after you place your order, so production and shipping times along with shipping rates may vary.
All products are made to order. Please allow 3–30 business days for processing before shipment. Shipping times vary by destination and chosen shipping method. Tracking information will be provided when your order ships, if available. Orders may arrive in separate packages. International customers are responsible for any customs fees or import taxes. We are not responsible for delays caused by carriers, customs, weather, or incorrect shipping addresses.
Processing Time
Most orders are processed within 3-30 business days, but processing times may be longer during holidays, sales, or high-volume periods.
Shipping Times
After production, shipping time depends on your location and the shipping method selected at checkout. Estimated delivery times will be shown at checkout when available.
Please note that shipping times are estimates, not guarantees, and delays can happen due to carriers, customs, weather, or other events outside our control.
Shipping Rates
Shipping costs are calculated at checkout based on the items in your cart and your shipping address. Because we use Printful for fulfillment, shipping rates may be flat rates or live rates depending on how the store is set up in Shopify and may vary.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information, if tracking is available for your order.
Separate Shipments
If your order contains multiple items, they may ship separately because products can be fulfilled from different Printful facilities or finish production at different times.
Customs and Duties
International orders may be subject to customs fees, import duties, or taxes charged by your local government. These charges are the customer’s responsibility unless stated otherwise.
Wrong Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost or delayed packages
If your package appears delayed or lost, please contact us at your email with your order number. We will help you review the tracking status and work with our fulfillment partner when appropriate. See Return and Refund Policy as well.
Contact information
If you have any shipping questions, contact us at:
info@caeezyshop.com